Lake Pointe Family Dentistry is concerned about the health and wellbeing of our patients, our dental staff and our community during the Coronavirus outbreak. Our plan is consistent and compliant with recommendations made by the U.S. Centers for Disease Control (CDC) and the American Dental Association (ADA). This is an evolving situation and CDC is updating its guidance and information as it becomes available. We are committed to providing seamless and reliable care for our patients.
At Lake Pointe Family Dentistry, we always follow universal precautions, however we would like to take this time to review the following measures:
We are taking proactive measures to limit the spread of any infection in our practice. Our clinical team members always use fresh gloves and masks for every patient, as well as wash their hands thoroughly between patients. We have also reviewed proper hand washing techniques, sterilization, and universal precautions with our dental team.
Our dental team has stationed additional hand sanitizer pumps in the office for both patient and staff use. Patients are encouraged to apply antibacterial hand sanitizer before resting in the reception room and entering the clinical area of our office.
Commonly touched areas in the office, including door handles, restrooms, common room seating as well as clipboards and pens and other frequently touched surfaces, are being cleaned at an increased frequency using cleaning solutions certified to kill viruses.
We are asking our patients to help limit the spread of infection. If you are experiencing any flu like symptoms, such as fever or cough, body aches; or acute respiratory illness, including symptoms of fever, cough or shortness of breath, please remain home and contact your primary physician or public health department as soon as possible to find out if you should be seen or tested. Please reschedule your appointment with our office. We will gladly waive any cancellations fees.
We will continue to monitor the situation and we are prepared to adjust our protocols as needed to ensure the safety of our patients and our Lake Pointe Family Dentistry team. Any changes to our plan or ADA guidelines will be posted here.
If you have any questions or concerns about your dental care or upcoming appointment, please contact our office at (704) 357-9955 or email@example.com.
We have included some helpful links for your information.
Prevention and treatment: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
Handwashing technique: https://www.cdc.gov/handwashing/when-how-handwashing.html
Information for travel: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
Stay safe and healthy,
Dr. Naureen Qazi, Amanda, and Ann